Refund Policy
Return Shipping Labels
When your return is approved, you will either receive a prepaid return label or be instructed to purchase your own.
- Defective, damaged, or incorrect items: We cover return shipping.
- Wrong item ordered by you: Return shipping is your responsibility + 20% restocking fee.
Tracking Requirements
Tracking is required for all returns. Failure to provide tracking may result in delayed refunds or rejected claims.
Refund Processing Timeline
- Refund processed within 2 business days after inspection.
- Refunds issued to original payment method.
- Funds appear within 3-5 business days after processing.
Misuse of Returns
Prohibited behavior includes: sending back different/damaged items, filing chargebacks after refund, false claims, tampering with items. This may result in account suspension and refusal of future business.